bill.com review

We had difficulty at first getting Bill.com linked with the POs in our ERP, but the Bill.com team helped us to a full resolution. Management is terrible here and they do not help with your growth. They frown upon employees giving any input and discourage asking for help or cross working with other teams even if your job includes working with other teams. Good location with easy access to a nearby walking trail. Since it still has a start up atmosphere it is really easy to transition into new roles, which I absolutely love. So far I have worked with two different managers and they gave me the best mentorship I could have asked for. Do not quit your job if you apply for the Customer Service position!

Run multiple accounts of the apps you love at the same time without having to logging in-and-out. Bill.com is suitable for slower-growth small businesses with low payment volumes and limited remittances capabilities. The average revenue per customer of Bill.com is $1,500. Therefore, many AP automation capabilities are not available via Bill.com, so you need to manage them manually or outside of Bill.com. Toggle up a right vertical window holding your to-do list and other chores that require attention.

When I complained to my employer, Bill.com reached out and asked for my phone number on three different occasions, apparently losing this personal information each time. Then they requested that I send them photos of my ID in order to transfer payment from their account to my bank. But once I sent the requested photos, had to be approved by their underwriters with no timeline of when this would happen. Once the ID photos were sent, Bill.com went very, very quiet and would not answer any queries at all.

The cost is higher than ACH, but Bill.com puts their account information on the checks, not yours. This means if a check is intercepted it is Bill.com’s issue to resolve, not yours.

Getting Paid

I could have paid with a credit or debit card, via direct bank ACH payment , or by using PayPal or Bill.com’s Vendor Direct virtual card. I could even have made the payment by wiring the money if the vendor was located in one of the more than 130 countries that Bill.com supports. Almost instantly, the site pulled the invoice, due dates, and amount, dropping them in the correct fields on a Bill.com form.

Simplify your receivables management with Bill.com’s Accounts Receivable worry-free online invoicing. Bill.com is a user-friendly software that automatically manages all the accounts receivable and accounts payables functions, saving businesses time and effort. It contains many advantages and a few disadvantages. It can be a pricier option than their competition when you consider how many users you need to use the system.

Efficient And Effective Software For Small Businesses

Companies can set up approval workflows and custom roles that suit their team. The platform accepts international payments across various countries and currencies. Bill.com uses industry-standard Transport Layer Security to protect the data in transit. It is equipped with smart features like automatic data entry and duplicate invoice detection that save time and reduce human error.

Don’t get talked into using this service by a client, especially if you are outside of the U.S. These are nothing more than scummy tactics utilized to retain users and inflate numbers, by creating unnecessary resistance.

bill.com review

Bill.com is being utilized in our Finance department. It helps us keep track of vendor payments, retains appropriate documentation, and synchs with our Quickbooks software. It enables an easy and fast approval process through the mobile app. If you use the offered default form, you fill it out by selecting options from drop-down menus and entering data into the designated fields. There are three templates to choose from, each of which is customizable by adding or removing standard fields. Those field possibilities are just as extensive as those seen on most accounting websites.

The software is user-friendly, so anyone with basic computer knowledge can operate it seamlessly. Its automated alert system notifies you when there is a bill ready for review. Also, it allows you to view and approve bills from any of your devices, at any time. Using any of the payment options available, including ACH payments, you can pay vendors and merchants easily and without hassle. Lastly, to keep you informed, it updates your accounting software after each transaction, so your accounts can be settled faster, giving you a clearer picture of your cash flow. By emailing, faxing, or scanning bills to Bill.com, it will pay the invoices once approved and on the date directed, paying by check or electronically, as instructed. Its software syncs with QuickBooks, NetSuite, and Xero, among others.

I don’t trust them with my bank account information given how inept they are. Bill is now taking me that “My bank account doesn’t accept instant payments” and that I have to WAIT 1-2 business days for my funds to be deposited.? Report ranks top products based on user reviews, which helps businesses find the right software. Bill.com is the program suggested and approved by our accounting firm. We are a 24-year-old animal welfare nonprofit and we plan to be serving the same animals 50 years from now that we are serving now. That means we must plan ahead to provide meaningful and reliable data on the way we operating now to our successors.

Bill Com Review: One Of The Top Accounting Platforms!

You learn enough in training to get you started but you have to be willing to learn as you go and work for it. They provide you with an endless support team and resources to your job as best as you can. Overtime is pretty much always there for those who want it.

bill.com review

That can only be done with investment of time and money now to serve the future. So to summarize, they ignore your text request for 3 days, and then give you the best option of a call 4 days later. Who knows if the person on phone support will even be able to help. Guess I’ll write some paper checks for this billing cycle. Bill.com also features an accounts receivable feature set with basic invoicing capabilities. International vendors cannot log in to see their activity. Our international vendors are blind to anything having to do with their monthly invoices and payments.

People hired at the Leadership and Management level are very poor and do not work with their staff at all. It takes great people at the top to make a company great and sustainable for a long period of time. It is best to read thru their Terms and Conditions to understand your Rights and what Rights they exercise, before signing up to use their services. Bill.com provides a 30-day risk-free trial with no credit card required.

Businesses

Bill.com automates accounts payable and receivable processes to a large degree, which saves time and effort. Pricing plans range from $29 to $59 per month per user, with the latter their most popular plan. In addition, the platform charges $19 per “approver” user. There are additional transaction fees, including $0.49 per ePayment, $0.49 per bill for auto entry, $0.99 for a Paypal payment and $9.99 to $19.99 for fast pay fees.

  • In the left vertical pane, a sequence of little icons appears.
  • Attachments are available, and email delivery of complete forms.
  • Bill com will enable you to automate tedious tasks that “eat” hours of your life.
  • The user interface doesn’t make you feel claustrophobic, nor do your eyes constantly have to dart around the page to find everything.
  • It gets confusing fairly quickly, but first you need to choose whether you want to get paid, pay bills or both.

Bill.com has a compelling offering for businesses to send invoices for getting paid, and also to pay their bills online. This is a useful product that gets the basics right, but it loses some points for the multiple plans that divide up the features too many ways, and the limited support. Bill.com is the driving force in our accounting process. We process all of our invoices in Bill.com, code them accordingly, and finally assign them to the appropriate approvers. We don’t cut any checks in house, so this is very convenient in eliminating that process.

All invoices and documents are stored on the Bill.com servers, and can be retrieved at any point in time. Finally, you are able to view your spending and cash-flow at any moment in time. From start to finish this product will help you better plan your payables and receivables, allowing more effective and efficient management of your finances.

Bill Com User Reviews

It takes less time to solve the problem and unique content of the site attracts to users. Bill.com is not accredited by the Better Business Bureau but has a B+ rating on the site. On TrustRadius, Bill.com received a score of 7.1 out of 10 based on more than 50 reviews. While many users lauded the platform’s ease of use, document management features, and accounting integrations, some were dissatisfied with the customer service. It is well suited for small businesses to track approval processes for vendor payments. It creates a system of checks and balances with accounts payable and the staff responsible for managing the vendor.

bill.com review

The software also cuts down on manual data entry and gives you visibility and control over the approval process. This is a great solution for processing accounts payable in a small/mid-size business. Bill.com has approval workflows which makes it easy to control your payables and avoid fraud. The company takes care of all check mailing and ACH processing. Also, vendors can see the status of their payment easily which is convenient and saves you time answering payment status requests from vendors. Customers can authorize payment for invoices you’ve issued by logging into a password-protected portal. They can also authorize automated payments from their bank accounts or credit cards, which can help you get paid more quickly but must be carefully set up.

Does Bill Com Have Any Youtube Channels That Provide Visual Insights Into This Business Platform?

When receiving your payments, there are a number of options to select from including ACH, PayPal, or credit card. You can also set up automatic billing so customers can be notified exactly when they need to pay up, and how to pay. Bill.com is ideal for small- and medium-sized businesses that want an end-to-end solution for automating business payments. It can also be used by banks, accounting firms, and wealth management companies for serving their clients. As such, it has become a trusted partner of several of the largest financial institutions in the U.S., including top accounting firms and popular accounting solution providers. Second, you can send and monitor the send invoices directly from the platform, including the US post. Third, send reminders to your customers for payments.

If you have a bill from that vendor, you can upload it or enter it manually. Another option is to give vendors your personal Bill.com email address, bill.com review which lets them send bills directly to the site. You can also take a picture of a bill—even a handwritten one—with your smartphone to upload it.

Please do not hesitate to provide us with your best email address and we can have our team reach out to investigate. I was referred here by a friend and I took the risk of transacting even when she said she only read the reviews too. But at the end I’m glad I did business with you guys. Icon”We had to cut down on our users in the app because of the cost.” We are so happy to hear that you’re enjoying Bill.com and that it’s helped your organization to keep data centralized. The company recently implemented a new interface which is confusing at times.

About The Business

That is plenty for many firms, but Bills.com is available for those who require more. It automates both accounts payable and receivable using a cutting-edge workflow that no competition provides.

Terrible Experience That Has Really Damaged My Business

This means that all transactions entered in Bill.com will be entered automatically in these accounting applications. The syncs also allow you to share information such as vendors, customers, programs, and your chart of accounts https://www.bookstime.com/ without any manual entry. The syncs occur every day or whenever you want via a manual sync so your accounting programs are always up to date. Each Sourcery client has a dedicated account manager to help with any issues.

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